Works underway to restore full supply to all customers served by Ardfinnan Regional Water Supply Scheme

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann is aware of water outages impacting customers supplied by the Ardfinnan Regional Water Supply Scheme (RWSS). This was caused by operational issues at the water treatment plant resulting in reservoir levels depleting to low levels.

The issues at the treatment plant have been addressed and it is now fully operational. While reservoir levels recover and pressure builds in the water network, some customers in the following areas may experience low pressure or interruption to supply until late in the evening on Thursday 10 October:

• Areas served by the Ardfinnan RWSS: Ardfinnan, Goatenbridge, Grange, Knocklofty, Newcastle, Ballyclerihan, Barne, Marifield, Rathkeevin, Newchapel, Loughloher, Cranna, Kilcommon, Ballyea, Magherareagh and Castlegrace. 
• The Graigue Group Water scheme supplied by Ardfinnan RWSS is also affected. 

Speaking about the unplanned outage, Water Operations Lead for Uisce Éireann, Colin Cunningham said: “Unfortunately a shut down at the treatment plant depleted all available water supplies at the reservoir. Crews were onsite quickly and the plant is currently operational again"

“We regret any inconvenience as a result of this issue and thank the local community for their patience while we complete the repairs.”

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number here.