Boil Water Notice for customers supplied by Cappamore Foileen Public Water Supply remains in place

Uisce Éireann would like to remind customers supplied by the Cappamore Foileen Public Water Supply that the Boil Water Notice issued on 26 September 2023 remains in place.

This notice was issued as a precautionary measure to protect the health of approximately 2,300 customers. The notice was put in place due to the detection of cryptosporidium in the water supply.

The notice impacts all customers supplied by the Cappamore Foileen Public Water Supply, including Carrigmore, which is now supplied from the Cappamore Scheme. Customers can check if their property is included by visiting www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on the supply and service section of www.water.ie.

Uisce Éireann is continuing to prioritise works to safely lift this notice in the shortest possible timeframe. Uisce Éireann is implementing remedial measures to existing processes and is also undertaking upgrades at the plant. This includes the installation of a state-of-the-art ultraviolet disinfection unit which will provide an effective and reliable barrier to eliminate the risk of cryptosporidium. Detailed design work has been completed, along with the construction of a new access road and earthworks. The ultraviolets (UVs) are currently in transit with the installations works and associated pipework scheduled to commence this month. The ESB are also working to upgrade the site and we are working closely with the ESB to minimise any potential delay.

Uisce Éireann’s Duane O’Brien said, “We recognise the significant inconvenience to impacted customers. Public health remains the number one priority for Uisce Éireann. Our drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the HSE (Health Service Executive) are consulted, and Boil Water Notices are issued to protect public health.” 
Vulnerable customers who have registered with Uisce Éireann receive direct communication on BWNs. Customers are reminded that the water is safe to consume once boiled.  
  
Water must be boiled for:

• Drinking;  
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;  
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.  

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);  
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;  
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;  
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;  
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute) and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.  

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.  
 
Updates are available on our Water Supply Updates section, on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann has also launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number here.

Uisce Éireann is progressing with works to lift the Boil Water Notice in place for customers supplied by Cappamore Foileen Public Water Supply.

The notice was put in place due to the detection of cryptosporidium in the water supply.

The notice impacts all customers supplied by the Cappamore Foileen Public Water Supply including Carrigmore which is now supplied from the Cappamore Scheme.

While drinking water experts from Uisce Éireann are working to implement measures to lift the Boil Water Notice, all customers on this supply are advised to continue to boil their water before use until further notice. Customers are reminded that the water is safe to consume once boiled.

Uisce Éireann's Duane O'Brien said, "Uisce Éireann crews have successfully completed all civil works at the water treatment plant. These necessary works have included upgrades to infrastructure at the plant, concrete works and also making alternations to the pipe network. Mechanical works that are now underway will assist in our efforts to eliminate risk to the supply. Public health is Uisce Éireann's number one priority and I want to acknowledge the inconvenience that this Boil Water Notice is causing to the local community but locals can be assured we are working to lift the notice as soon as possible. Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE."

Customers can check if their property is included by visiting the Water Quality section of our website and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool.
• Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink.
• Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann is progressing with works to lift the Boil Water Notice in place for customers supplied by Cappamore Foileen Public Water Supply. The notice was put in place due to the detection of cryptosporidium in the water supply. 

The notice impacts all customers supplied by the Cappamore Foileen Public Water Supply including Carrigmore which is now supplied from the Cappamore Scheme. 

Customers can check if their property is included by visiting our Water Quality section and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. 
     
While drinking water experts from Uisce Éireann are working to implement measures to lift the Boil Water Notice, all customers on this supply are advised to continue to boil their water before use until further notice. Customers are reminded that the water is safe to consume once boiled.
      
Uisce Éireann's Duane O'Brien said, "Public health is Uisce Éireann's number one priority and I want to acknowledge the inconvenience that this Boil Water Notice is causing to the local community. Works are progressing at the treatment plant to eliminate this risk and safeguard the supply for the future. Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE."

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. 

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.  

Uisce Éireann is working to lift the Boil Water Notice in place for customers supplied by Cappamore Foileen Public Water Supply. The notice was put in place due to the detection of cryptosporidium in the water supply. 
 
The notice impacts all customers supplied by the Cappamore Foileen Public Water Supply including Carrigmore which is now supplied from the Cappamore Scheme. 

Customers can check if their property is included by visiting our Water Quality section and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. 
 
While drinking water experts from Uisce Éireann are working to implement measures to lift the Boil Water Notice, all customers on this supply are advised to continue to boil their water before use until further notice. Customers are reminded that the water is safe to consume once boiled.
 
Uisce Éireann's Duane O'Brien said, "Public health is Uisce Éireann's number one priority and I want to acknowledge the inconvenience that this Boil Water Notice is causing to the local community. Works are underway at the treatment plant to eliminate this risk and safeguard the supply for the future. Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE."
 
Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. 
 
Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann is working to lift the Boil Water Notice in place for customers supplied by Cappamore Foileen Public Water Supply. The notice was put in place due to the detection of cryptosporidium in the water supply. 
 
The notice impacts all customers supplied by the Cappamore Foileen Public Water Supply including Carrigmore which is now supplied from the Cappamore Scheme. 

Customers can check if their property is included by visiting our Water Quality section and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. 
 
While drinking water experts from Uisce Éireann are working to implement measures to lift the Boil Water Notice, all customers on this supply are advised to continue to boil their water before use until further notice. Customers are reminded that the water is safe to consume once boiled.
 
Uisce Éireann's Duane O'Brien said, "Public health is Uisce Éireann's number one priority and I want to acknowledge the inconvenience that this Boil Water Notice is causing to the local community. Works are underway at the treatment plant to eliminate this risk and safeguard the supply for the future. Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE."
 
Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. 
 
Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann is working to lift the Boil Water Notice in place for customers supplied by Cappamore Foileen Public Water Supply. The notice was put in place due to the detection of cryptosporidium in the water supply. 
 
The notice impacts all customers supplied by the Cappamore Foileen Public Water Supply including Carrigmore which is now supplied from the Cappamore Scheme. 

Customers can check if their property is included by visiting our Water Quality section and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. 
 
While drinking water experts from Uisce Éireann are working to implement measures to lift the Boil Water Notice, all customers on this supply are advised to continue to boil their water before use until further notice. Customers are reminded that the water is safe to consume once boiled.
 
Uisce Éireann's Duane O'Brien said, "Public health is Uisce Éireann's number one priority and I want to acknowledge the inconvenience that this Boil Water Notice is causing to the local community. Works are underway at the treatment plant to eliminate this risk and safeguard the supply for the future. Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE."
 
Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. 
 
Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann is working to lift the Boil Water Notice in place for customers supplied by Cappamore Foileen Public Water Supply. The notice was put in place due to the detection of cryptosporidium in the water supply. 
 
The notice impacts all customers supplied by the Cappamore Foileen Public Water Supply including Carrigmore which is now supplied from the Cappamore Scheme. 

Customers can check if their property is included by visiting our Water Quality section and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. 
 
While drinking water experts from Uisce Éireann are working to implement measures to lift the Boil Water Notice, all customers on this supply are advised to continue to boil their water before use until further notice. Customers are reminded that the water is safe to consume once boiled.
 
Uisce Éireann's Duane O'Brien said, "Public health is Uisce Éireann's number one priority and I want to acknowledge the inconvenience that this Boil Water Notice is causing to the local community. Works are underway at the treatment plant to eliminate this risk and safeguard the supply for the future. Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE."
 
Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. 
 
Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann is working to lift the Boil Water Notice in place for customers supplied by Cappamore Foileen Public Water Supply. The notice was put in place on 26 September due to the detection of cryptosporidium in the water supply. 

The notice impacts all customers supplied by the Cappamore Foileen Public Water Supply including Carrigmore which is now supplied from the Cappamore Scheme. 

Customers can check if their property is included by visiting the Water Quality section of www.water.ie and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. 

While drinking water experts from Uisce Éireann are working to implement measures to lift the Boil Water Notice, all customers on this supply are advised to continue to boil their water before use until further notice. Customers are reminded that the water is safe to consume once boiled.

Uisce Éireann's Duane O'Brien said, "Public health is Uisce Éireann's number one priority and I want to acknowledge the inconvenience that this Boil Water Notice is causing to the local community. Works are underway at the treatment plant to eliminate this risk and safeguard the supply for the future. Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE."

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. 

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section on water.ie, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann is working to lift the Boil Water Notice in place for customers supplied by Cappamore Foileen Public Water Supply. The notice was put in place on 26 September due to the detection of cryptosporidium in the water supply. 

The notice impacts all customers supplied by the Cappamore Foileen Public Water Supply including Carrigmore which is now supplied from the Cappamore scheme. Customers can check if their property is included by visiting our Water Quality section and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. 

While drinking water experts from Uisce Éireann are working to implement measures to lift the Boil Water Notice, all customers on this supply are advised to continue to boil their water before use until further notice. Customers are reminded that the water is safe to consume once boiled.

Uisce Éireann's Duane O'Brien said, "Public health is Uisce Éireann's number one priority and I want to acknowledge the inconvenience that this Boil Water Notice is causing to the local community. Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE."

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. 

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Following consultation with the Health Service Executive, Uisce Éireann has issued a Boil Water Notice for the area supplied by the Cappamore Foileen Public Water Supply to protect public health. 

The population impacted by this notice is approximately 2,321 people. This notice is being issued due to the detection of cryptosporidium. The affected area includes Carrigmore which is now supplied from the Cappamore scheme.

Customers can check if their property is included by visiting the Water Quality section of www.water.ie and entering the property's Eircode or by calling the Uisce Éireann's customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on the supply and service section of water.ie. 

Experts from Uisce Éireann are assessing the situation with a view to having the notice lifted as quickly and safely as possible. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Duane O'Brien, Uisce Éireann, has acknowledged the impact this notice will have on the community and apologised for the inconvenience to customers: 

"We are working to restore drinking water quality for all impacted customers. We will monitor the supply over the coming days and will seek to lift the notice in consultation with the HSE as quickly as it is safe to do so."

Vulnerable customers who have registered with Uisce Éireann will be contacted directly about this notice. Anyone who has concerns can contact our customer care team on 1800 278 278 or log onto the water supply and service section of water.ie for information.  

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children. 

Updates will be available on our Water Supply Updates section, including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information in relation to the boil water notice is available on our Boil Water Notice page.