Water supply restored to majority of Sligo customers

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Water supply has been restored to the majority of Uisce Éireann customers in County Sligo. Approximately 600 customers remain without supply. This is down from a peak of approximately 2,500 customers who were without water across the county in the aftermath of Storm Éowyn last Thursday night. 

Approximately 100 customers remain without water on the South Sligo supply in the vicinity of Cloonloo. This is due to a loss of power to the local Cloonloo pump which supplies the area. An alternative water supply is available in Cloonloo village for customers affected by this outage.

Approximately 500 customers also remain without supply on the Lough Talt PWS in West Sligo. The majority of these are customers on higher ground or at the end of the network, whose supply is dependent on booster pumping stations, some of which have yet to recover power. Alternative water supplies are being established for those still without water, while customers still affected by outages are also encouraged to engage with the local resource hubs being set up by the local authority. The number of customers in Sligo to lose water supply in the wake of Storm Éowyn was low relative to neighbouring counties. The quick deployment of generators to key water treatment plants allowed supply to large towns and villages to be maintained for the majority of customers.

Kevin Love thanked affected customers for their patience while supplies were out, and thanked the Uisce Eireann, ESB and local authority ground crews for their trojan efforts to restore the supplies of power and water across the county. “The damage caused by Storm Éowyn was some of the most severe in recent memory, but our crews on the ground have worked tirelessly to repair the damage caused and restore water supply to our customers as quickly as possible,” said Kevin. “We will continue to work to restore supply to the customers still affected by outages and again wish to thank customers for their understanding while repairs were underway in difficult conditions.”

Uisce Éireann’s Customer Care Team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. Uisce Éireann has also launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number by clicking here. 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.