Water supply restored to majority of customers across Co. Clare

Approximately 2,500 customers in Clare remain without water this evening. This is down from a peak of approximately 10,000 customers on Sunday.

Following huge efforts from crews on the ground, we can confirm that power has been restored to many water treatment plants across the county, and Uisce Éireann have approximately 20 generators installed at all of the plants, pumping stations and reservoirs where it is required.

Over the course of the next 24 hours, many customers can expect water supply to return to their homes as the networks and reservoirs fill. We are continuing to work closely with the ESB to prioritise the restoration of electricity supply in the remaining locations where generators are still providing a power source. Customers may experience low pressure or disruptions as the networks begin to recharge, especially those on higher ground or at the end of a network.

Darragh Conneely, Uisce Éireann’s Operations Manager, said: “I would like to recognise the work being carried out by our crews on the ground who have been working non-stop as we continue to see positive progress in returning water supply to those impacted. We understand the impact that prolonged loss of water supply has on our customers and have put alternative water supplies in place across the county to alleviate this difficulty.

We will be updating our website and providing information to local stakeholders about their locations. We are also providing additional supports for elderly and vulnerable customers, and we would encourage people to contact our customer care team at 1800 278 278 if additional support is needed.”

Alternative water supplies will remain in place for communities until they are no longer required, and these are available in the following locations:

• Killaloe GAA Pitch 
• Public Water Tap located at Ennistymon Square
• Clouna Church, Ennistymon
• Woodcock Pub, Cratloe
• O’Maras Shop, Flagmount
• McGann’s Pub, Doolin
• O’Donoghue’s Pub, Fanore
• Church car park, Ballyvaughan
• St Breckans GAA Car Park, Lisdoonvarna
• Promenade car park, Lahinch
• Miltown Malbay GAA Pitch
• Rockshop, Liscannor

Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure, which we understand is a challenge at this time.

Uisce Éireann are currently working alongside the Civil Defence to deliver bottled water to vulnerable customers in areas of the county. We are also liaising with Local Co-ordination Groups and Emergency Response Hubs in areas where these have been established. Clare County Council is coordinating the local level humanitarian response in the county. A helpline is available at 065 6846386 (from 8am to 8pm) to provide advice and direction regarding supports available. There are five Community Hubs up and running - located in Ennistymon, Kilrush, Flagmount, Tulla and Doolin/Lisdoonvarna, providing people with power and personal hygiene facilities.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates please visit the Water Supply Updates section of our website.

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann crews continue to make significant progress in their efforts to restore water supplies across County Clare, in the aftermath of Storm Éowyn. Over 3,000 Uisce Éireann customers in Clare have seen their water supply return since yesterday.

Following huge efforts by our crews on the ground and operational teams, generators have now been deployed and installed at almost all of the plants, pumping stations and reservoirs where it is feasible to do so. We are continuing to work closely with ESB to prioritise the restoration of electricity supply in the remaining locations.

Darragh Conneely, Uisce Éireann’s Operations Manager, said: “This has been an extremely busy period for our crews, operatives, caretakers, supervisors and engineers, who have been working hard to restore water to local communities and I want to acknowledge those efforts. Uisce Éireann would like to apologise to customers who have been without water for a number of days and would like to thank the public for their continued patience during this challenging time.”

With 3,500 customers across the county still impacted, additional alternative water supplies in the form of bulk containers and tankers continue to be made available to support local communities.

Alternative water supplies are currently in place in the locations listed below:

• Killaloe GAA Pitch 
• Public Water Tap located at Ennistymon Square
• Clouna Church, Ennistymon
• Woodcock Pub, Cratloe
• O’Maras Shop, Flagmount
• McGann’s Pub, Doolin
• O’Donoghue’s Pub, Fanore
• Church car park, Ballyvaughan
• St Breckans GAA Car Park, Lisdoonvarna
• Promenade car park, Lahinch
• Miltown Malbay GAA Pitch
• Rockshop, Liscannor
   

Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure, which we understand is a challenge at this time.

We are also liaising with Local Co-ordination Groups and Emergency Response Hubs in areas where these have been established. Clare County Council is coordinating the local level humanitarian response in the county. A helpline is available at 065 6846386 (from 8am to 8pm) to provide advice and direction regarding supports available. As of today (28 January 2025), there are five Community Hubs up and running - located in Ennistymon, Kilrush, Flagmount, Tulla and Doolin/Lisdoonvarna, providing people with power and personal hygiene facilities.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates please visit the Water Supply Updates section of our website.

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.

We are also providing additional supports for elderly and vulnerable customers, and we could encourage people to contact our customer care team at 1800 278 278 if additional support is needed.

• Approximately 6,500 people without water across the county
• Mobile generators in place to support plants where power supply not yet back
• Alternative water supplies and tankers in place in 4 locations, while more supplies being arranged

Uisce Éireann crews have been working tirelessly to restore normal water supply to customers across parts of North and West County Clare. This follows widespread service disruptions in the county caused by the impact of Storm Éowyn.

Uisce Éireann repair crews are coordinating with the National Emergency Co-ordination Group, local authorities, the ESB, Civil Defence and other agencies as we work to restore normal supplies as quickly and as safely as possible. We would like to recognise the work being carried out by our crews on the ground who are working non-stop in difficult conditions to return water supply to those impacted.

Power outages at treatment plants and pumping stations continue to have an impact on supplies across the county, including:

• Flagmount
• Areas supplied by New Doolough public water supply
• Milltown Malbay 
• Killaloe
• Ennistymon and Lahinch
• Liscannor
• Cliffs of Moher
• Doolin
• Fanore
• Ballyvaughan
• Lisdoonvarna

Once power is returned to an area it may take some time for normal water supply to be restored. Customers can visit our website and enter their address for details of localised issues and estimated restoration times.

Details of alternative water supplies if available will also be provided here.

Alternative water supplies are currently in place in the areas listed below to support impacted customers:

• Killaloe GAA Pitch 
• Public Water Tap located at Ennistymon Square
• Woodcock Pub, Cratloe
• O’Maras Shop, Flagmount

Additional alternative supplies are being deployed and will become available across the day tomorrow, 28 January. Further details of locations will be communicated once supplies are in place.

Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure, which we understand is a challenge at this time.

Brian O’Leary, Regional Operations Manager, Uisce Éireann is warning that service disruptions may last a number of days for some households and businesses.

“We apologise to customers who have been without water for a few days and ask for the public’s continued patience during this challenging time. In areas where water supply has been out for longer periods, our teams are working to provide alternative water supplies. We will be updating our website and providing information to local stakeholders about their locations. We are also providing additional supports for elderly and vulnerable customers, and we could encourage people to contact our customer care team at 1800 278 278 if additional support is needed.”

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates please visit the Water Supply Updates section of our website.

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann is continuing to work to restore normal water supply to customers across County Clare following disruption caused by the impact of Storm Éowyn.

The high winds and immense power of Storm Éowyn resulted in a number of power outages across the county. A number of water treatment plants and pumping stations are still without power. We are continuing to co-ordinate with the National Emergency Co-ordination Group, Local Authorities, ESB Networks, Civil Defence and other agencies as work continues to restore power and normal water supplies as quickly as possible.

Impacted areas across the county include Liscannor, Ennistymon, Lahinch, Lisdoonvarna and surrounding areas.

Customers can visit our website and enter their address for details of localised issues and estimated restoration times.

In the meantime, customers are urged to conserve water where possible in order to protect supply while the outages are resolved.

Darragh Conneely, Uisce Éireann’s Water Treatment Operations Manager, said: "Uisce Éireann crews and ESB Networks are continuing to work together to restore power to all areas so that production of treated water can recommence as quickly and as safely as possible."

Uisce Éireann’s Customer Care Team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.

Uisce Éireann has also launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number here.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.