Uisce Éireann assures customers that Ennistymon Public Water Supply is safe to drink
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Uisce Éireann assures customers that chemical and biological results on the Ennistymon Public Water Supply demonstrate compliance with legislative requirements. In addition, all monitoring data and operational updates have been provided to our regulatory stakeholders and we will continue to do so. Both the HSE and EPA are regularly updated regarding the issue and the HSE has also been consulted for their health advice during periods of increased taste and odour reports.
Darragh Conneely, Regional Asset Operations Lead at Uisce Éireann said, “Uisce Eireann can confirm that following rigorous testing and analysis that the water continues to fully meet chemical and microbiological regulatory standards and is safe to drink.”
While the taste and odour can be unpleasant, drinking water with an earthy or musty taste is typically harmless. The taste and odour may be compounded due to changes in raw water characteristics caused by seasonal changes.
Where Uisce Éireann becomes aware of any taste and odour issue, a monitoring programme for those compounds associated with taste and odour issues commences to ensure that there is no impact on public health.
Specialist testing of the lake source water for the Ennistymon Public Water Supply has indicated the presence of algae. The presence of algae in the raw water source has contributed to the recent taste and odour issues reported by customers on the supply but Uisce Éireann assures customers that it is not harmful to human health.
Protecting public health is a top priority for Uisce Éireann and we would like to advise customers that the water supply on the Ennistymon Public Water Supply is compliant with regulatory standards and is safe to drink. Customers experiencing taste or odour issues can find out more information by visiting our Water Quality page.
Uisce Éireann advises customers not to drink discoloured water. In the event of discolouration, running the tap for several minutes will usually restore water to a clear colour. The water is safe to drink once running clear. If the issue remains unresolved, we encourage customers to contact us directly.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278. Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our Service Updates page.
Previous Updates
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Uisce Éireann wishes to advise that it is aware of a number of contacts to our customer care centre regarding homes on the Ennistymon Public Water Scheme, where intermittent taste and odour issues are being reported
Uisce Éireann is treating this matter with the utmost priority. To date, all chemical and biological results are compliant with legislative requirements. Additional sampling programmes are continuing.
We are currently investigating the source of the intermittent taste and odour issues and continue to test the water to determine the root cause. Where Uisce Éireann becomes aware of any taste and odour issue, a monitoring programme for those compounds associated with taste and odour issues commences to ensure that there is no impact on public health.
Protecting public health is a top priority for Uisce Éireann. Uisce Éireann advises customers not to drink discoloured water. In the event of discolouration, running the tap for several minutes will usually restore water to a clear colour. The water is safe to drink once running clear. If the issue remains unresolved, we encourage customers to contact us directly.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply page.
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