Crews working to restore water to customers in Achill

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann crews are working to repair a burst in Keel and restore water to customers. 
A burst on the water main has left the local reservoir levels depleted with a number of customers in Shraheens, Derreens, Cloghmore, Dooega and Currane experiencing water disruptions. 

Crews are on the ground and every effort is being made to repair the issue as quickly as possible and return a full supply to customers.

In the meantime, an alternative water supply is available for customers in the villages of Dooega and Tonragee. 

Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure, as per HSE advice. 
Uisce Éireann’s Ronan McDonnell assured customers that every effort is being made to restore water as quickly as possible. 

“We understand the inconvenience of an unplanned outage and we thank customers for their support while our works are ongoing.” 

Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers as the system recharges. 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278. Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.